Terms & Conditions Booking

1. Booking & Preparation

• Ideal booking : 3–6 months before event

• Minimum recommended: 2–3 months before event so the preparation can be optimal.

• Booking closer to the date also possible, however it will be subject to availability.

• Booking considered confirmed only after 50% deposit received.

• Date/slot is not secured before deposit is paid.

2. Payment

• 50% deposit upon booking.

• Remaining 50% payment due maximum 4 weeks before event.

• If payment isn't completed by deadline, you can state that the booking may be released/cancelled.

3. Cancellation & Refund

• Deposit is non-refundable once booking is confirmed.

• If client cancels the event, deposit cannot be transferred/refunded.

• Rescheduling policy — rescheduling requests are subject to availability and must be communicated as early as possible. Additional costs may apply depending on the circumstances and preparation already made.

• Force Majeure - In the event of a force majeure situation, we will make reasonable efforts to discuss alternative arrangements or rescheduling options with the client, subject to our availability.

4. Guest or Pax Adjustment

• Final pax confirmation must be made 4 weeks before event. Once confirmed, the number of pax cannot be reduced, as our preparation and materials will be based on the final confirmed quantity.

• Additional guests can be accommodated subject to availability and will be charged per pax.

• Maximum adjustment/deduction would be 20%

5. Scent Selection

Perfume Dispenser Bar

• Minimum 20 pax

• 6 fragrance options

• Aroma selection can be choose by client beforehand.

Live Perfume Booth

• Minimum 50 pax

• 12 fragrance options

• Aroma selection can be choose by client beforehand.

6. Duration

• 2 hours of guest service

• 1 hour preparation/setup before service

• Additional hour: IDR 450,000/hour

• If guests don't come during the session, our team can prepare their perfume.

• WO coordinates delivery/distribution to the respective guests afterward so they won’t miss the gift.

7. Setup & Venue Requirements

• Adequate space for the booth

• Access for setup at least 1 hour before service

• Table/chair if required

• Electricity if needed

8. Transportation Fee

Complimentary transportation is provided for events located in Kuta, Seminyak, Nusa Dua, and Uluwatu, with a minimum booking of 50 pax.

For events located outside these areas, additional transportation charges will apply & will be quoted separately based on the event location.

9. Spare Bottles

• We provide complimentary spare bottles up to 10% of the confirmed booking quantity.

• Example: for a 50-pax booking, up to 5 additional bottles will be provided as complimentary spares and can be paid after the event by client or WO.

• Any spare bottles requested beyond the complimentary 10% allowance will be charged separately per bottle.

• Spare bottles are should ideally be requested before the event.

10. Photography & Documentation

Our team may take photographs and/or videos during the booth setup and event for client’s documentation purposes. The photos and videos will be shared with the client after the event.

If the client does not wish to have any photography or video documentation taken during the event, please inform us in advance prior to the event date.